At LM STAIRS, we design and manufacture a wide variety of custom staircases including spiral, helical, floating, cantilever, mono stringer, double stringer, fire escape, commercial, and exterior staircases. Each staircase is meticulously crafted according to your specific requirements and designed to perfectly complement your space.

We work with premium materials including mild steel, stainless steel, brass, bronze, hardwood timber (including oak, walnut, and ash), toughened glass, and concrete. Our material selection ensures durability, aesthetic appeal, and compliance with structural requirements. We can provide material samples during the consultation process.

The timeline varies depending on the complexity of the design, materials used, and site conditions. Typically, the process takes 8-12 weeks from initial consultation to complete installation. This includes design development (2-3 weeks), engineering and approval (1-2 weeks), fabrication (3-5 weeks), and installation (1-2 weeks). We'll provide a detailed timeline during our consultation.

Yes, all our staircases are designed and manufactured to comply with UK building regulations (Approved Document K) and applicable European standards. We handle the structural calculations and necessary documentation for building control approval. Our team works closely with architects and contractors to ensure all regulatory requirements are met.

Spiral staircases have steps arranged around a central pole in a tight spiral, with all treads connecting to the central column. They typically have a smaller footprint and are ideal for compact spaces. Helical staircases, also known as curved staircases, have a wider radius and don't require a central column. They create a sweeping, elegant curve and generally require more space but offer easier navigation and a more luxurious aesthetic.

Floating staircases, also known as cantilevered staircases, create the illusion that the treads are floating in air with minimal visible support. These staircases are typically supported by a hidden steel structure embedded in the wall. Each tread is anchored to this structure using robust engineering techniques that ensure safety while maintaining the minimalist visual appeal. We conduct thorough structural calculations to ensure the stability and safety of every floating staircase we design.

Metal staircases from LM STAIRS are designed for longevity with minimal maintenance. For interior staircases, regular dusting and occasional cleaning with a mild detergent is typically sufficient. Powder-coated or painted surfaces should be cleaned with non-abrasive products. Stainless steel components may benefit from periodic application of specialist stainless steel cleaner to maintain their luster. Exterior staircases may require more frequent inspection and maintenance, particularly in coastal areas. We provide detailed maintenance guidelines with every installation.

Absolutely! We specialize in creating bespoke staircases that complement various interior design styles, from minimalist contemporary to traditional classic, industrial to luxury. Our design team works closely with you and your interior designers to ensure the staircase integrates seamlessly with your overall aesthetic vision. We consider elements such as material selection, finishes, balustrade design, and lighting to create a cohesive look that enhances your space.

Yes, we provide comprehensive structural calculations performed by qualified structural engineers for all our staircases. These calculations ensure the staircase design meets building regulations and safety standards. The documentation we provide is suitable for submission to building control or your appointed building inspector. We can also liaise directly with building control officers if required during the approval process.

Our process begins with an initial consultation to discuss your vision, requirements, and budget. We then conduct a site survey to take precise measurements. Our design team develops concept designs and, once approved, creates detailed technical drawings. After design approval, we produce structural calculations and manufacturing drawings. Fabrication begins in our workshop, with regular quality checks throughout. Finally, our experienced installation team fits the staircase at your property, ensuring a perfect finish. Throughout the process, you'll have a dedicated project manager as your point of contact.

We regularly collaborate with architects and interior designers, and have established relationships with many London-based design studios. Our technical expertise complements their creative vision, and we provide detailed CAD drawings, 3D models, and material specifications to integrate seamlessly with their project documentation. We can join design meetings, provide technical guidance, and help translate conceptual designs into buildable solutions.

All our staircases are designed to exceed the minimum load-bearing requirements specified in UK building regulations. Typically, our staircases are engineered to support a uniform distributed load of at least 1.5kN/m² and a concentrated load of 1.8kN applied to the most unfavorable position. For commercial applications, we design to higher load capacities according to the building's usage classification. Each staircase's specific weight capacity is determined during the engineering phase and documented in the structural calculations.

Yes, we provide a 10-year structural warranty on all our staircases, covering the structural integrity of the design and fabrication. We also offer a 2-year warranty on all moving parts, finishes, and non-structural components. These warranties give you peace of mind regarding the quality and durability of your investment. Detailed warranty terms are provided upon project completion.

Yes, we offer both refurbishment and replacement services. For refurbishment, we can update treads, balustrades, or finishes while maintaining the existing structure. If replacement is preferred, we handle the removal of the old staircase and installation of the new one with minimal disruption. During the initial site survey, we'll assess the condition of the existing staircase and advise on the most appropriate approach for your specific situation.

The cost of a custom staircase varies significantly based on design complexity, materials, finishes, and site conditions. As a general guide, our projects typically range from £5,000 for simpler designs to £100,000+ for elaborate architectural features. During our consultation, we'll discuss your budget constraints and provide transparent pricing information. We can also suggest alternative design approaches or materials to help meet your budget requirements while maintaining design integrity.

We use only toughened and laminated safety glass that complies with BS EN 12600 standards for impact resistance. The glass panels are typically 10-12mm thick for residential applications and thicker for commercial projects. All fixings and supporting structures are engineered to exceed the required load capacities. We also ensure the height of glass balustrades meets or exceeds the minimum requirements specified in building regulations for fall protection.